{"id":1437,"date":"2024-04-13T11:21:29","date_gmt":"2024-04-13T09:21:29","guid":{"rendered":"https:\/\/czeskastrefa.pl\/disputes-with-the-customer\/"},"modified":"2024-05-19T08:07:52","modified_gmt":"2024-05-19T06:07:52","slug":"disputes-with-the-clients","status":"publish","type":"page","link":"https:\/\/czeskastrefa.pl\/en\/disputes-with-the-clients\/","title":{"rendered":"Disputes with the clients"},"content":{"rendered":"\n
\n

Leave disputes with your company’s customers to us and we will solve them for you and you will see for yourself the quality and effectiveness of our services. We operate on the Czech market on behalf of your company so that the customer feels safe and thinks that he is communicating with your company’s employees. Our team consists of professionals who speak Czech. In relation to your customers, we are guided by the principles of personal data protection, the Civil Code, the Consumer Protection Act and other legal regulations.<\/p>\n<\/blockquote>\n\n\n\n

In the area of customer disputes, we offer the following services: <\/strong><\/p>\n\n\n\n

1. Telephone contact with clients<\/strong><\/p>\n\n\n\n

Handling incoming and outgoing phone calls for your Czech customers.<\/p>\n\n\n\n

2. E-mail contact with clients<\/strong><\/p>\n\n\n\n

Email communication in Czech.<\/p>\n\n\n\n

3. Online meetings with customers<\/strong><\/p>\n\n\n\n

Online meetings with clients via Microsoft Teams.<\/p>\n\n\n\n

4. Transfer of information and its translation into English between our team and you<\/strong><\/p>\n\n\n\n

Forwarding all correspondence with customers in order to further fulfill customer requests, including translation into English.<\/p>\n\n\n\n

5. Handling customer complaints in accordance with your procedures <\/strong><\/p>\n\n\n\n

Dealing with customer disputes in accordance with your procedures.<\/p>\n\n\n\n

6. Resolving customer complaints according to your procedures <\/strong><\/p>\n\n\n\n

Resolving disputes with customers in accordance with your procedures.<\/p>\n\n\n\n

7. Internal cooperation with your company’s departments<\/strong><\/p>\n\n\n\n

Internal communication with your departments.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

Leave disputes with your company’s customers to us and we will solve them for you and you will see for yourself the quality and effectiveness of our services. We operate on the Czech market on behalf of your company so that the customer feels safe and thinks that he is communicating with your company’s employees. […]<\/p>\n","protected":false},"author":1,"featured_media":2203,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1437","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nDisputes with the clients | Czeska Strefa<\/title>\n<meta name=\"description\" content=\"Leave disputes with your company's customers to us and we will solve them for you and you will see for yourself the quality and effectiveness of our services. 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